Now Courier
Teamphoria is culture management and employee recognition software that provides real-time feedback for teams
Customer: Now Courier
Industry: Logistics
Location: North America
Case Study
The Problem
When Nick started as the Director of Talent Management at Now Courier, he wanted to assess what issues he needed to address. After surveying the organization, Nick learned that employees did not feel aligned with the organization’s mission and values and did not feel that excellent individual work was communicated to the organization. Nick quickly realized that Now Courier did not have the systems in place that could directly address these initiatives.
The Solution
Nick analyzed numerous web-based solutions focused on Employee Engagement, focusing on several key factors, including: ease-of-use; implementation time; reporting analytics and overall VOI. Ultimately, Now Courier decided to move forward with Teamphoria because it delivered a fun and intuitive interface with a robust backend customization to allow the system to seamlessly integrate into employee’s daily routines.
The Results
Now Courier’s employees immediately responded with positive feedback. One year later, Nick has witnessed an incredible change in employee motivation, and the numbers back up his assessment.
Now Courier's Goals
- Build a culture of open, transparent communication.
- Engage with employees at an individual level.
- Develop a positive brand image to attract new talent and retain top employees.