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Exit Interviews: Uncover Root Causes of Turnover

 

Exit Interviews are commonly used to provide feedback on why employees are leaving. But are you asking the right questions during your Exit Interview? We’ve broken it down into 3 categories: the WHY, the WHAT, and the HOW.

 

THE WHY

Employees leave companies for a variety of different reasons. Your main objective is to find out why your employee is deciding to leave. Over time, you will be able to detect common themes and therefore can take action before you lose any more employees.

 

THE WHAT

Find out what could have been done to keep them. More responsibilities, career growth, defined goals and objectives? Gathering data about what other companies are offering and what your company can offer better will help you uncover the gaps.

 

THE HOW

Finally find out how your organization can improve. Honest feedback from exiting employees can help you better retain current employees and reduce turnover.

Want to learn how to keep your top employees before they leave? Check out our post about Stay Interviews and how to retain top talent.

 

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